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We help companies turn messy data into clear insights with scalable Power BI dashboards, Azure data architecture, and Power Platform automation. Whether you're a growing team or a global enterprise, we build fast, reliable reporting systems that drive smarter decisions. Our flexible model combines deep expertise with productized offers to deliver value quickly.
Automation & AI Agent Development
Why Invest in Automation & Agents?
In an era where productivity, speed, and personalization are crucial to maintaining a competitive edge, automation and AI agents represent transformational opportunities:
- According to McKinsey, over 50% of business tasks can be automated with current technologies.
- Deloitte reports that organizations investing in automation see a 30% average reduction in operational costs within the first year.
- Gartner predicts that by 2026, AI agents will execute 20% of all business interactions autonomously, freeing up time for higher-value work.
Investing in automation and AI agent systems now allows your business to unlock exponential efficiencies and scalability, driving both top-line and bottom-line growth.
STEP 1
Map Your Business Processes
Before jumping into automation or AI agent design, the critical foundation is understanding your current workflows.
Business Process Mapping offers →
A well-mapped process is not just documentation—it's a launchpad for scalable innovation.
Solution Mapping Framework
Guided workshops to collaboratively define business applications requirements.
STEP 2
Implementing Automation Flows
Automation doesn’t always require complex AI. In fact, simple automation—using tools like Power Automate, Zapier, or RPA platforms—often yields faster and more cost-effective wins.
Our Implementation Framework →
Not every problem needs an AI solution. Often, straightforward automation unlocks 80% of the value.
When to add an AI Agent?
An AI Agent becomes essential when workflows require:
Key elements of our agent design approach:
- Human-in-the-loop Oversight: Ensures reliability and safeguards against AI drift.
- Behavior Modeling: Agents are trained to understand user context and system boundaries.
- Continuous Learning: Incorporating feedback and improving over time.
Unlocking Systems with the MCP Protocol
The Memory-Compute-Policy (MCP) Protocol marks a new frontier in agent integration.
MCP allows agents to orchestrate actions across diverse systems—from internal CRMs to third-party logistics tools—making them truly operational rather than just informational.
With MCP, AI agents go from answering questions to executing meaningful work on your behalf.
The Tools We Use: Copilot Studio & Azure AI Studio
Copilot Studio is Microsoft’s next-generation platform for building low-code, conversational AI agents. Formerly part of the Power Platform, it empowers business users and developers to:
- Create custom copilots (chatbots/assistants) integrated with Microsoft 365 and external data sources.
- Leverage prebuilt connectors and generative AI for real-time Q&A, workflow orchestration, and form filling.
- Securely deploy agents with enterprise-grade identity and access control.
It’s ideal for quickly enabling productivity-focused automation and augmenting employee workflows within familiar tools like Teams, Outlook, and SharePoint.
An additional benefit of Copilot Studio is its intuitive low-code interface. This not only accelerates development but also simplifies handovers, whether to the business for ongoing ownership or to new developers joining the team. The result is less dependency on specific individuals and faster scaling across teams.
Azure AI Studio is a powerful platform for building custom AI applications and agents using:
- Large Language Models (LLMs) from OpenAI or open-source libraries.
- Fine-tuning and orchestration pipelines using Retrieval Augmented Generation (RAG), prompt engineering, and code-first tools.
- Secure, scalable hosting of agents that can access enterprise data, tools, and APIs.
Azure AI Studio is designed for more complex, dynamic agent use cases—where flexibility, custom memory, tool integration, and performance tuning are essential.
Why These Tools Work Better Than the Rest
We choose Copilot Studio and Azure AI Studio because they combine:
Strategize
- Discover high-impact digital opportunities by assessing where automation, AI, and BI solutions can drive real business value.
- Define a future-proof data strategy that aligns with business goals and ensures compliance with security and privacy regulations.
- Discover automation & intelligence opportunities using business process mapping and our knowledge of the latest AI and automation tools.
- Develop a roadmap for digital transformation with quick wins and long-term goals to maximize ROI.
OUTCOME
A strategic, well-governed data foundation that accelerates innovation and business growth.
Centralize and Clean your Data
- Ingest and integrate data from multiple sources (on-prem, cloud, APIs) into a centralized Data Warehouse.
- Automate ETL/ELT pipelines to streamline data movement and transformation.
- Optimize data quality and governance by cleaning, standardizing, and validating datasets.
- Prepare data for analytics and AI by structuring it for efficient querying and reporting.
OUTCOME
High-quality, accessible data that supports better decision-making.
Cutting-Edge Reporting
- Migrate from static/manual reports to interactive Power BI dashboards with real-time data.
- Automate data refreshes and report distribution to eliminate manual effort.
- Enable self-service analytics so teams can explore data without IT dependency.
- Improve decision-making with AI-powered insights and predictive analytics.
OUTCOME
Reduced operational overhead with reporting and icrease sales, cut costs, boost efficiency with insights.
Get Started With Us
Ready to map your workflows, automate with confidence, and build agents that truly work for your business?
01.
Discovery Call
A quick chat to see if our services are the right fit and how we can help.
02.
Discovery Workshop
A deep dive into your needs and challenges.
03.
Small Use Case
We build a small solution to showcase our tech and establish a strong partnership.
04.
Project / Team
Move ahead with a dedicated expert or team to execute your project with clarity.
Ready to dip into your data?
Whether you are looking for help with a project, a long-term dedicated data team, or just want to find out more, we got you covered.
- Free Consultation
Let's talk
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contact@brigitalgroup.com
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